{"id":24893,"date":"2025-01-09T14:27:11","date_gmt":"2025-01-09T13:27:11","guid":{"rendered":"https:\/\/scansys.eu\/support"},"modified":"2025-03-24T17:02:51","modified_gmt":"2025-03-24T16:02:51","slug":"support","status":"publish","type":"page","link":"https:\/\/scansys.eu\/en\/support","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;_initial&#8221; background_color=&#8221;gcid-592af79a-f4ae-40b4-929c-b018ee61a543&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;custom&#8221; background_image_width=&#8221;50%&#8221; background_position=&#8221;top_right&#8221; background_horizontal_offset=&#8221;10%&#8221; background_vertical_offset=&#8221;0%&#8221; custom_padding=&#8221;40px||0px||false|false&#8221; custom_padding_tablet=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;||32px||false|false&#8221; bottom_divider_color=&#8221;#A7D4BA&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-592af79a-f4ae-40b4-929c-b018ee61a543%22:%91%22bottom_divider_color%22,%22background_color%22%93}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; module_class=&#8221;wtfy-btn-align &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;display: flex;||flex-wrap: wrap;&#8221; custom_css_main_element_phone=&#8221;display: flex;||flex-wrap: wrap;&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||50px||false|false&#8221; custom_css_main_element=&#8221;margin: auto;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|desktop&#8221; custom_css_main_element_tablet=&#8221;order: 2;&#8221; custom_css_main_element_phone=&#8221;order: 2;&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h1>Verzekering<br \/>&#038; Hypotheek<\/h1>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h1><span>Technologie<br \/><\/span><span>X Blinqx<\/span><\/h1>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; text_font=&#8221;Metropolis Bold||||||||&#8221; header_font=&#8221;||||||||&#8221; header_line_height=&#8221;0.9em&#8221; custom_margin=&#8221;||10px||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; header_font_size_tablet=&#8221;50px&#8221; header_font_size_phone=&#8221;&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Support<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;#C7591C&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Do you have a question about using our software? Running into something? Quickly find an answer with our helpful articles or simply submit a support request.  <\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#options&#8221; button_text=&#8221;Get in touch&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; custom_margin=&#8221;|10px|||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][et_pb_button button_url=&#8221;#support&#8221; button_text=&#8221;Or read support articles&#8221; module_class=&#8221;wtfy-btn-align &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#000000&#8243; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_font=&#8221;||||on||||&#8221; button_icon_color=&#8221;#000000&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_css_free_form=&#8221;selector {||  display: flex;||  align-items: flex-end;||}&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|tablet&#8221; custom_css_main_element_tablet=&#8221;order: 1;&#8221; custom_css_main_element_phone=&#8221;order: 1;&#8221;][et_pb_image src=&#8221;https:\/\/scansys.eu\/wp-content\/uploads\/2024\/12\/changelog.webp&#8221; title_text=&#8221;changelog&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||-150px||false|false&#8221; custom_margin_tablet=&#8221;||50px||false|false&#8221; custom_margin_phone=&#8221;||50px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;_initial&#8221; height=&#8221;200px&#8221; height_tablet=&#8221;200px&#8221; height_phone=&#8221;40px&#8221; height_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||3px|||&#8221; top_divider_style=&#8221;slant&#8221; top_divider_color=&#8221;gcid-592af79a-f4ae-40b4-929c-b018ee61a543&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-592af79a-f4ae-40b4-929c-b018ee61a543%22:%91%22top_divider_color%22%93}&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; module_id=&#8221;options&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||100px||false|false&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||40px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/scansys.eu\/wp-content\/uploads\/2024\/12\/FAQ.png&#8221; title_text=&#8221;FAQ&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; positioning=&#8221;relative&#8221; horizontal_offset=&#8221;-10px&#8221; max_width=&#8221;200px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||||false|false&#8221; custom_css_free_form=&#8221;selector {||  aspect-ratio: 1\/1;||\t-webkit-clip-path: polygon(50% 0%, 95% 25%, 95% 75%, 50% 100%, 5% 75%, 5% 25%);||\tclip-path: polygon(50% 0%, 95% 25%, 95% 75%, 50% 100%, 5% 75%, 5% 25%);||  display: flex;||  justify-content: center;||  align-items: center;||}&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Portal login<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Log in with your account to create a ticket for support.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/portal.scansys.eu\/&#8221; button_text=&#8221;Log in&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;||40px||false|false&#8221; custom_margin_phone=&#8221;||30px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/scansys.eu\/wp-content\/uploads\/2024\/12\/Support.png&#8221; title_text=&#8221;Support&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; positioning=&#8221;relative&#8221; horizontal_offset=&#8221;-10px&#8221; max_width=&#8221;200px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||||false|false&#8221; custom_css_free_form=&#8221;selector {||  aspect-ratio: 1\/1;||\t-webkit-clip-path: polygon(50% 0%, 95% 25%, 95% 75%, 50% 100%, 5% 75%, 5% 25%);||\tclip-path: polygon(50% 0%, 95% 25%, 95% 75%, 50% 100%, 5% 75%, 5% 25%);||  display: flex;||  justify-content: center;||  align-items: center;||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Telephone<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Please feel free to contact us by phone. We will be happy to talk to you personally. <\/p>\n<p>Telephone: <a href=\"tel:+310153102040\">+31 (0)15 3102040<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/scansys.eu\/wp-content\/uploads\/2024\/12\/Werken-Bij.png&#8221; title_text=&#8221;Working At&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; positioning=&#8221;relative&#8221; horizontal_offset=&#8221;-10px&#8221; max_width=&#8221;200px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||||false|false&#8221; custom_css_free_form=&#8221;selector {||  aspect-ratio: 1\/1;||\t-webkit-clip-path: polygon(50% 0%, 95% 25%, 95% 75%, 50% 100%, 5% 75%, 5% 25%);||\tclip-path: polygon(50% 0%, 95% 25%, 95% 75%, 50% 100%, 5% 75%, 5% 25%);||  display: flex;||  justify-content: center;||  align-items: center;||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Teamviewer<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>With our support service, our support engineers can take over your computer remotely.  <\/span><\/p>\n<p><span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/get.teamviewer.com\/scansys&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download teamviewer&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; overflow-x=&#8221;visible&#8221; overflow-y=&#8221;visible&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; disabled_on=&#8221;on|on|on&#8221; disabled=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; module_id=&#8221;support&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-592af79a-f4ae-40b4-929c-b018ee61a543&#8243; custom_padding=&#8221;50px|25px|50px|25px|false|true&#8221; custom_padding_tablet=&#8221;50px||||false|true&#8221; custom_padding_phone=&#8221;50px||||false|true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{%22gcid-592af79a-f4ae-40b4-929c-b018ee61a543%22:%91%22background_color%22%93}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; 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Running into something? Quickly find an answer with our helpful articles or simply submit a support request. Portal loginLog in with your account to create a ticket for support.TelephonePlease feel free to contact us by phone. We will be happy to talk to you personally. Telephone: [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"page_tag":[],"class_list":["post-24893","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Scan Sys<\/title>\n<meta name=\"description\" content=\"Ontdek hoe onze oplossingen jouw dagelijkse taken vereenvoudigen en versnellen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scansys.eu\/en\/support\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - 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