Automatic service order processing
Manual processing of service orders is time-consuming and error-prone. With automated service order processing, everything is taken care of for you: scanning, linking and storage. You save time, avoid errors and work faster than ever.
Automation of
customer assignment to order
Automatic processing
Customer service receipts are automatically detected, connected and processed and entered into your records, without any manual steps.
Always in control
Find service receipts instantly, linked to the correct sales order. No more looking around endlessly, everything is digital and organised.
Faster order fulfillment
With automatic processing of service receipts, sales orders are completed faster, keeping your customers happy.
Smarter, faster and easier
Our software makes complex tasks simple while saving you valuable time.
Find out what it can achieve for you:
Smart processing
Automatically link service receipts to customers.
Easily add details such as descriptions or custom order lines.
The system extracts customer and order information directly from your records.
Comfort of automation
Differences in data are automatically highlighted.
Sales orders are automatically created and linked to service receipts.
Insight and management
Service receipts and orders are stored digitally and instantly retrievable.
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Frequently Asked Questions
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How does automated service order processing help reduce errors?
Automation of service receipt processing significantly reduces the risk of human error. ImageCapture automatically reads service receipts, links them to the correct debtor and generates sales orders with the correct data.
This prevents incorrect manual entry and ensures consistent order processing, leading to fewer delays and errors in administration.
How is a service voucher linked to the right customer?
When you read a service receipt, ImageCapture automatically recognises the customer and links the receipt to the correct debtor in your records.
This process is fully automated, so you don’t have to take any manual steps, and you can always be sure that the service receipts are correctly linked to the relevant customer.
What happens if there are discrepancies between the service receipt and my administration?
ImageCapture automatically marks discrepancies between the service receipt and the data in your records, such as price differences or missing information.
This allows you to quickly make corrections or enter additional data, so that your sales orders are always accurate before they are created.
How does digital archiving of service receipts work in ImageCapture?
All service receipts are automatically stored digitally and linked to sales orders. This means you no longer need physical archives.
The digital documents are easily searchable and always directly retrievable from your records, so you can quickly find the information you need, when you need it.
What is the impact of automation on the speed of my order processing?
Automation speeds up the entire service order processing process. Instead of manually checking, entering and filing, everything is automated, so sales orders are completed much faster.
This ensures faster turnaround of your orders, which increases your customer satisfaction as orders are processed and confirmed faster.
Can I add additional information or details to the service receipt during processing?
Yes, ImageCapture allows you to easily add additional details, such as additional descriptions or custom order lines, to the service receipt during processing.
This offers flexibility in processing service receipts, allowing you to capture additional information without having to take additional manual steps.
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