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Document processing may be delayed due to a Microsoft 365 outage

Friday 13 November 2026

Due to an outage at Microsoft 365, some of our customers are experiencing issues with document processing in ImageCapture. Processing your documents may take longer than usual, and you may temporarily see an error message.

You do not need to resubmit your documents.

You can follow Microsoft’s progress on the Microsoft status page. Still seeing errors or unprocessed documents after Microsoft has resolved the issue? Call Scan Sys Support on +31 15 310 2040. We’ll look into it with you.

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